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Canva is a popular graphic design tool used by individuals and businesses to create stunning designs for various purposes. However, some users may have multiple Canva accounts that they need to merge for better organization or collaboration. Merging two Canva accounts can be a daunting task, but with the right steps, it can be done quickly and easily.
To merge two Canva accounts, one needs to ensure that both accounts have the same email address. This is because Canva uses email addresses to identify users and their accounts. Once the email addresses are the same, the user can proceed to merge the two accounts by clicking on the “Merge Accounts” button on the Canva website. This will prompt the user to enter the login credentials for both accounts and follow the prompts to complete the process.
Merging two Canva accounts can be a great way to streamline design projects, especially for teams or individuals who work on multiple projects. By following the right steps, users can merge their accounts quickly and easily, without losing any of their designs or data.
Understanding Canva Accounts
What is a Canva Account?
A Canva account is a free or paid subscription that allows users to create and store designs such as social media graphics, presentations, posters, and more. With a Canva account, users can access a vast library of templates, images, and graphics to use in their designs. They can also collaborate with others on designs by sharing links or adding team members to their account.
Canva offers different types of accounts, including free, Pro, and Enterprise. Free accounts have limited access to features and design elements, while Pro and Enterprise accounts offer more advanced features and tools.
Benefits of Merging Canva Accounts
Merging Canva accounts allows users to combine their designs, templates, and team members into one account. This can be beneficial for individuals who have multiple accounts, or for teams who want to streamline their design process.
Some benefits of merging Canva accounts include:
- Access to all designs and templates in one place
- Ability to collaborate with team members across multiple accounts
- Streamlined billing and account management
- Increased efficiency and productivity
To merge Canva accounts, users can follow the instructions provided by Canva Help Center. They can also transfer designs or files to another account by following the steps outlined in Canva’s support page.
Overall, merging Canva accounts is a useful feature for individuals and teams who want to streamline their design process and increase productivity.
Preparation for Merging
Before merging two Canva accounts, it is important to prepare and backup important designs. This will ensure that no designs are lost during the merging process. In this section, we will discuss the steps that need to be taken to prepare for merging two Canva accounts.
Backup Important Designs
The first step in preparing for merging two Canva accounts is to backup important designs. This can be done by downloading the designs to the computer or by exporting them to another Canva account. To download the designs, the user needs to click on the design and select the download option. To export the designs to another Canva account, the user needs to share the designs with the other account.
List of Shared Designs
After backing up important designs, the user needs to make a list of shared designs. This will help the user to identify the designs that need to be transferred to the other account. The user can create a list of shared designs by going to the shared designs section in Canva and noting down the names of the designs that have been shared.
By following these steps, the user can ensure that all important designs are backed up and a list of shared designs is created before merging two Canva accounts. This will make the merging process smoother and ensure that no designs are lost during the process.
Step-by-Step Process to Merge
Merging two Canva accounts is a simple process that can be completed in just a few steps. In this section, we will provide a step-by-step guide to help you merge two Canva accounts.
Accessing Account Settings
The first step to merging two Canva accounts is to access the account settings. To do this, the user needs to log in to their Canva account and click on their profile icon located at the top right corner of the screen. From the drop-down menu, select the “Account settings” option.
Initiating the Merge Process
After accessing the account settings, the user needs to click on the “Merge accounts” option. This will prompt the user to enter the email address and password associated with the Canva account they want to merge. Once this information is entered, the user needs to click on the “Submit” button to initiate the merge process.
It is important to note that the user needs to have access to both accounts and should have the login credentials for both accounts before initiating the merge process.
Confirming the Merge
Once the merge process is initiated, the user will receive an email confirmation from Canva. This email will contain a link that the user needs to click to confirm the merge. After clicking on the link, the user will be redirected to a confirmation page where they need to click on the “Confirm merge” button to complete the process.
It is important to note that the merge process cannot be reversed, and the user will lose access to one of the accounts after the merge is completed. Therefore, it is recommended that the user carefully review both accounts before initiating the merge process.
In conclusion, merging two Canva accounts is a simple process that can be completed in just a few steps. By following the step-by-step guide provided in this section, users can easily merge their Canva accounts and enjoy the benefits of having all their designs in one place.
After successfully merging two Canva accounts, there are a few post-merge activities that need to be done to ensure a smooth transition. Here are some of the things that need to be checked after the merge:
Checking Merged Content
The first thing to do after merging two Canva accounts is to check the merged content. It’s important to ensure that all designs, templates, and other content have been successfully transferred to the new account. Check for any missing files or designs and ensure that everything is in the right place.
It’s also important to check for any duplicate content that may have been created during the merge. Duplicate content can take up valuable storage space and can make it difficult to manage designs. Delete any duplicate content to free up space and make it easier to manage designs.
If the merged accounts were used for collaboration, it’s important to notify all collaborators about the merge. This will ensure that everyone is aware of the new account and can access the merged content. Send out an email or message to all collaborators with the new account details and ensure that everyone has access to the merged content.
It’s also important to ensure that all collaborators have the necessary permissions to access the merged content. Check the permissions settings and ensure that everyone has the right level of access to the content.
By following these post-merge activities, users can ensure that the merged Canva accounts are fully functional and ready for use.
Troubleshooting Common Issues
If you encounter any issues while merging two Canva accounts, here are some common problems and solutions:
If you cannot find a design in your merged account, it may be because it was created under a different account or team. To locate the missing design, try the following steps:
- Check which team the design was created in. You can switch teams by clicking on your profile icon from the homepage and by clicking on a team under Switch team.
- If the design was created in a different team, switch to that team and locate the design.
- If the design was created under a different account, you can copy it to your merged account. To do this, enter the email address of the account you want to send the copy to, set permission setting to Can edit, and click Send. Log out of your current account and log into the one where you want to transfer the design, file, or folder. Open the shared design, file, or folder from the email you received. From the editor menu bar, click File.
If you are having trouble logging into your Canva account, try the following solutions:
- Make sure you are using the correct login credentials. If you forgot your password, you can reset it by clicking on “Forgot password?” on the login page.
- Clear your browser’s cache and cookies and try logging in again.
- Disable any browser extensions that may be interfering with Canva’s login process.
- Try logging in from a different browser or device to see if the issue is specific to your current browser or device.
- If none of the above solutions work, contact Canva’s customer support for further assistance.
By following these troubleshooting steps, you should be able to overcome any common issues you may encounter when merging two Canva accounts.
Frequently Asked Questions
Can I Unmerge Accounts?
Once two Canva accounts have been merged, it is not possible to unmerge them. The merged account will remain as a single account. However, users can still create and be a part of multiple teams within that account.
What Happens to Paid Subscriptions?
When merging two Canva accounts, both accounts’ subscription plans will be combined into one. The subscription plan of the account that was merged into will remain the same, while the subscription plan of the account that was merged will be cancelled.
If the merged account has a higher subscription plan than the account that was merged into, the subscription plan will be upgraded to the higher subscription plan. The same applies if the merged account has a longer subscription period.
It is important to note that any unused time on the subscription plan of the merged account will not be refunded. Therefore, it is recommended to wait until the subscription period of the merged account is close to expiring before merging the accounts.
Overall, merging Canva accounts can be a useful tool for those who want to keep their designs organized by brand or client. With the ability to create multiple accounts and teams, users can easily share their designs with others and collaborate on projects.